C
Payer Directory
How to check Carolina Behavioral Health Alliance eligibility
A portal or phone check takes a front-desk staffer 10–15 minutes per patient. Carolina Behavioral Health Alliance has no eligibility API — so instead of your staff doing that, our screen agent runs the portal check for you, on your schedule.
Payer ID
56215Screen agent · setup requiredThree ways to verify Carolina Behavioral Health Alliance coverage
- Payer portal — free, but one patient at a time and 10–15 minutes each with logins.
- Phone (IVR) — hold times vary; no written record for the chart.
- Automated 270/271 check — full benefit detail in seconds, batched for the whole schedule, from $0.50 per check.
Carolina Behavioral Health Alliance at a glance
What billers need before running a check.
Payer ID
56215Also known as 00122, 5195, 7964
Real-time eligibility
Via screen agent
Carolina Behavioral Health Alliance has no eligibility API, so our screen agent runs the portal check for you on your schedule. Setup required.
Coverage
medical
Operating area
Not published
Payer website
cbhallc.comSupported transactions
What can be exchanged electronically with Carolina Behavioral Health Alliance today.
| Transaction | Status |
|---|---|
Eligibility (270/271) Real-time benefit and coverage checks | NOT AVAILABLE |
Claim status (276/277) Where a submitted claim stands | NOT AVAILABLE |
Professional claims (837P) Physician and outpatient claims | SUPPORTED |
Institutional claims (837I) Facility claims | SUPPORTED |
Dental claims (837D) Dental claims | NOT AVAILABLE |
Remittance (835 ERA) Electronic remittance advice | ENROLLMENT REQUIRED |
Coordination of benefits Secondary-payer routing | NOT AVAILABLE |
Claim attachments (275) Supporting documentation | NOT AVAILABLE |
Portal vs. phone vs. automated
The same verification, three ways.
| Payer portal | Phone / IVR | Automated check | |
|---|---|---|---|
| Time per patient | 10–15 min | 15–30 min | Seconds |
| Cost per check | ~$7.97 staff time* | ~$7.97+ staff time* | from $0.50 |
| Record for the chart | Screenshot | None | Full audit trail |
| Whole-day schedule | One at a time | One at a time | Batched overnight |
*CAQH Index benchmark for a manual eligibility verification.
Frequently asked questions
What is the payer ID for Carolina Behavioral Health Alliance?+–
Carolina Behavioral Health Alliance uses payer ID 56215. It also appears as 00122, 5195, 7964 in some systems.
Does Carolina Behavioral Health Alliance support real-time eligibility verification?+–
Carolina Behavioral Health Alliance has no eligibility API, so there is no 270/271 transaction to send. Checks still run automatically: our screen agent performs the portal check for you on your schedule, rather than a staff member doing it per patient. Setup is required. Claims can be submitted electronically.
How long does a Carolina Behavioral Health Alliance eligibility check take?+–
A portal check takes 10–15 minutes of staff time per patient. A screen agent runs the same check without occupying anyone — scheduled ahead of the day's appointments, so results are waiting rather than being fetched one patient at a time.
Run your first Carolina Behavioral Health Alliance eligibility check
From $0.50 per check, pay-as-you-go. No contract, no implementation project.
Billing more than Carolina Behavioral Health Alliance? — upload it and see which of your payers run automatically.
65%
fewer denials at Valley Diabetes & Obesity
90%
of eligibility checks fully automated
$107–149K
annual savings, small specialty practice
24 mo
in production
